Shipping policy

Shipping Policy (Canada)

We strive to offer reliable and cost-effective shipping solutions for our customers across Canada. Please review the following shipping guidelines to ensure a smooth ordering experience:

Free Shipping Thresholds

We are pleased to offer free shipping based on your order value and item type:

  • Standard Items:
      • Orders over $1,200 CAD qualify for free shipping.

  • Heavy/Bulky Items:
      • Orders over $1,800 CAD qualify for free shipping.

If your order meets either of the above thresholds, your shipping will be free of charge.

Orders Below the Free Shipping Threshold

If your order does not meet the free shipping requirements:

  • A calculated shipping rate will apply at checkout.

  • If your order contains both standard and heavy items, and neither meets the respective free shipping threshold, the shipping charges for both item types will be calculated and combined.

Additional Information

  • Shipping rates are calculated in real time based on weight, volume, destination, and service level.

  • All shipments are trackable, and tracking information will be provided once your order has been processed.

  • If you have special delivery requirements, please contact our sales team before placing your order.

For any questions or custom shipping requests, feel free to reach out to our support team at sales@tomauri.com.